Electric Tobacconist – WILL THERE BE Still Time To Turn Around And Re-Proceed With The Order?
The Electric Tobacconist is among the leading UK online electronic cigarette stores selling a number of the top brands of vaporisers and e-cig products available. They are located in the center of Cornwall in the South East of England. There are plenty of other leading brands of electronic cigarettes available like the Champ, Marl and Vapesti brands. The Electric Tobacconist strives to supply the very best in vaporisers and electric cigarettes, in stock and ready to sell. Their concentrate on quality over price makes them just about the most popular online vaporisers and e-cig shops in the united kingdom. They are constantly updating and improving upon their e-commerce facilities in order that customers can easily select the products that best suit their needs and budgets.
There are unfortunately delays due to capacity issues with regards to the Electric Tobacconist. However, that is something that they are actively working to resolve. In July, they received additional capacity and now they boast a 2.5kVA power. This should help to improve the reliability of these services, although there are times that the issue does present itself. This however rarely happens, as the staff is always extremely friendly and helpful, answering any queries or concerns that customers could have quickly and without hassle. The staff does ensure that the customer is fully content with the products they are ordering, prior to the order is dispatched.
Throughout a recent visit, we were told that the Electric Tobacconist’s orders usually take between three and six weeks to arrive. This is largely dependent upon which country the vendor is situated in, as you can find delays due to international shipping and delivery times, as well as the time taken for owner to send the goods over. This then affects the speed of which they are able to process the orders, in addition to the amount of stock they have on hand. They are working to enhance their speed of service, so that they can deal with increased demand and reduce how much time it requires them to fill orders and dispatch them with their customers.
Whenever we visited Brightpearl, they had approximately fifty products available, which was significantly lower than some other online stores. It is also likely that they are experiencing higher demand than some other online stores, which could explain the difference in order vapinger.com volumes. However, despite this, these were still very prompt within their service, with one person in the team even greeting us once we entered the shop.
The staff provided excellent customer care, helping us to understand the many products that they sold, including their relative merits. We were even offered the opportunity to buy a few items to test out, although we could not sample them all. There is no customer service phone number, so we were left with the friendly and helpful staff of Brightpearl to handle. Once we had bought several items from them to try out, we were then in a position to contact them to find out how fast they might deliver the items to your home. They delivered quicker than most e- cigarette or vaporizer companies, but it seemed to depend on how fast we were ready to wait.
Due to the overwhelming number of orders that they are currently experiencing, they are now experiencing unprecedented levels of traffic in their stores. Actually, they are still having issues with slow-moving delivery vans, which are causing significant delays operating. Due to this, they’re only processing orders under emergency conditions. Also, they are implementing further automation in order to increase efficiency and save their employees time. In the mean time, they are happy to welcome back regular customers that have recently ordered from them, provided that they are making an extra purchase or two by way of “extras.”
Customer support is the number one issue that we always want to see first when coping with an online vendor like this. We were very impressed with how promptly our request of a refund was handled. We were also happy to learn that we did not have to pay for a second opinion or to contact other customers regarding our concerns. Actually, the entire process was handled entirely in due time.
Overall, we were extremely impressed with this particular company’s customer service and would definitely recommend to anyone who’s currently experiencing issues with their order fulfillment. In the foreseeable future, we will always keep an eye on things like the electric tobacconists that are experiencing severe delays because of an influx of orders. We will also continue to monitor the electric marketplaces so that you can determine the quality vendors that are currently experiencing issues. In the end, it seems that many people are noticing that the quality of the products in the electric marketplace has dramatically increased. Hopefully, this can continue to end up being true for the future. However, we will continue to monitor the situation as it evolves.